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- Roanoke Office
- Christiansburg Office

Family Owned and Operated

Bug Man Exterminating

4.8

Based on 607 reviews

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I am a new customer. So far your services have been great!

Cecilia Hodges

19:06 23 Oct 24

the customer service is wonderful...... the exterminator was polite and friendly and knew what he was doing.... all bees are gone for now. Thank you

SHARON POFF

16:57 22 Oct 24

He was very nice and professional. He sure did fix our problem and we appreciate it,

Mitsi Studebaker

10:02 19 Oct 24

We always love Bug Man. They are the best with pests.

Leslie Cotsamire

12:59 16 Oct 24

Elaine Rolling Brockman

22:38 15 Oct 24

On time, treated extra areas per request, polite and office staff professional and appointment was easy to make.

Nathan Badgley

15:29 15 Oct 24

Steven Caldwell

18:59 12 Oct 24

We have been pleased with our service done by Jeff.Thank youRoger and Mary Saunders

Roger Saunders

18:03 11 Oct 24

Jimmy Coles

01:40 10 Oct 24

Dee Blair

15:06 04 Oct 24

We started with a wasp problem and scheduled a single appointment. The results were amazing, we could actually sit out on the porch and not be bombarded by insects. We were pleased enough to sign up for an annual contract, we have no regrets. Last month I had a problem with a yellow jacket nest in an area that we had never treated. Micheal (Our exterminator guy) came out the next day and took care of it. I was expecting a bill since it was not part of our contract but he said no charge, we do our best to take care of all of our customers problems. Appointment scheduling is great, they schedule right on time for our quarterly service which comes with a reminder before and a call when they are on there way and what time they will be here. It's a pleasure doing business with such a professional company.

Rich Stewart

21:58 30 Sep 24

Caryl Zaronikos

05:12 25 Sep 24

Very pleased.

Nancy Simmons

16:00 24 Sep 24

We had a large hornet nest in a small dogwood tree beside our residential street & an in-wall yellow jacket nest in our cottage. Bug Man responded to my call with same day service! Used a combo of spray application & dusting to take care of the problem. No call backs needed. The tech who came was very professional in his approach & answered all my questions. It was a little price than expected but a very good outcome.

Lawrence Dickenson

11:38 23 Sep 24

It is so nice knowing I won't have bugs in my house; peace of mind.

Marguerite Saunders

15:29 18 Sep 24

Aj Frantz

11:47 18 Sep 24

Jeff was wonderful, going "above and beyond." After an afternoon treatment for several yellow jacket nests and a termite check, he came back after dark to treat the nests again, and the next day as well. Could not ask for better service, offered with good spirit!

Edward Linenthal

18:46 16 Sep 24

Corey was great. Very professional and answered all my concerns. Was glad to sign up for quarterly service for peace of mind.

Pat Hunt

14:54 10 Sep 24

Jeff didAn excellent job .

Sandra Campbell

22:05 06 Sep 24

Thanks for all your help?

Kelly Jacki

14:56 05 Sep 24

Service was great, got all the bees the first time. They were under the siding on the side of the house.

Don Stoots

23:33 03 Sep 24

They did a great job.

Steve Harnack

18:49 30 Aug 24

Sandi ****

11:33 30 Aug 24

Jeff from Big Man Exterminating was a pleasure to work with and very professional! He was very communicative and responded quickly with any questions that I had, and when he would be here over texts and calls. Within the same day I was seeing results. We will continue to work with him and Bug Man Exterminating for our big exterminating needs.

Brian Van Blaricom

11:13 29 Aug 24

I have dealt with small ants in my house for 38 years. After calling Bug Man to deal with this I have had an ant free summer!! I cannot recommend Bug Man enough for resolving this ongoing problem. Thank you!

Jean Johnson

11:49 28 Aug 24

We are refinancing our home and we had to get a termite inspection and we had one company. Come on Monday and they suggested a termite trick treatment even though they didn't see any new evidence of termite. S and we told them we had termites. About 20 years ago and was treated for it. So we got a second opinion and bug man was our second opinion. They came in spent twice as long here. As the first company did went through, every room went in the basement saw the evidence of the previous termites 20 years ago, but stated did not see any new evidence went all around the house outside and put a report in did a diagram of our house. Just really above and beyond everything that the first company did. The first company was here. Maybe 5 minutes this guy was here. At least a 1/2 hour 45 minutes and end it up. No treatment was needed. Thank you bug man

Shelley Coxie

22:40 27 Aug 24

Prompt, courteous and thorough.

Karen Clark

14:56 27 Aug 24

What a great group of workers! They cleaned out my crawl space and went over and above to get the correct electrical connection for the dehumidifier. I am truly impressed!!

Wanda Scott

20:06 26 Aug 24

Shannon Greene

01:41 23 Aug 24

Steve Wisotzkey

20:22 22 Aug 24

Bug Man is the best! Courteous, competent, affordable service. No need to look elsewhere!

David Pully

18:59 22 Aug 24

Bugman services were absolutely excellent! I shopped around for awhile to find the best service and was impressed with there green and safe alternative especially around children and pets as well as other reviews. Extremely kind and respectful and very efficient. Bugman was focused on us and our needs. Top of the line service, outstanding costumer service, and caring team members!

Korey Hines

01:44 20 Aug 24

Ana Horne

03:54 20 Jul 24

We are very pleased with the services we had from Bug Man Exterminating. We just purchased a home that has a crawl space that had major issues with termites, fungus/mold, water issues and some wood rot. They showed up on time and did a complete encapsulation of our crawl space, it looks terrific and they were a better price than a couple other companies we had quotes from. We will continue to use them for our maintenance and highly recommend them.

Elizabeth Simms

13:16 19 Jul 24

April Pritchard

22:02 17 Jul 24

I am a contractor who has used their services and plan to again in the future. Punctual, did what they said when they said they would do it. Easy to work with and quality work.

Springhouse Investments LLC

19:00 12 Jul 24

William Martin with The Bug Man was great. He diagnosed the problem and gave me several options and possible outcomes to choose from. He understood the special situation of my property and acted accordingly. Great experience. I would recommend him to anybody.

Rick Alcorn

13:57 03 Jul 24

Bug Man Exterminating is the best in the area! We needed sevice for our yard to rid the ticks. They were prompt on arrival, quick with the application, and all at a good price. Definitely recommend their services!

Debbie S

15:32 02 Jul 24

Very prompt and professional. Took care of my issue within a few days.

David Harrington

18:23 30 Jun 24

Bugman came out on Saturday to spray for Mosquitoes and ticks. And they did a great job!

Sara Streff

15:52 29 Jun 24

They were able to spray everywhere we thought that bugs might be.

Alvin Moreland

20:57 27 Jun 24

Wasn’t there when the treatment was done but they said they would do the treatment.

Donald Stafford

17:04 27 Jun 24

bambi sidwell

18:03 26 Jun 24

Prompt and professional service.

Alice Woodside

15:05 22 Jun 24

The company answered the phone promptly when I called asking for service. A technician was sent out the next day and he did a wonderful job. My family signed up for a 4 service year long plan and the ant infestation we had was solved before the second service even occurred. They do a great job and we'll be continuing our service with them in the future. :)

Willow Paw

01:16 22 Jun 24

Rachel Boyer

01:42 21 Jun 24

Liz Leonard

15:26 19 Jun 24

So far so good. We are on our second year signed up for 1/4ly treatments. I know what they do works as evidenced by the dead bugs I see weeks later. they showed up on time and the technician is always friendly.

Lee Savidge

21:01 14 Jun 24

Excellent service. Comes out in a timely manner. They will quickly get it done. Affordable, explain everything where you will understand and will calm your nerves. You will feel comfortable in your home. Luv them. Always have.

Denise Peery

13:45 14 Jun 24

Matt is the best tech. Always prompt and very friendly and thorough.

Stephanie Horn

20:06 11 Jun 24

Very pleasedJacob was very professionalDid a good job

Joe Ellison

17:42 11 Jun 24

On time and professional. Helping keep the skeeters and ticks of me and my girl dogs. thank you

George Clements

15:56 06 Jun 24

Bug Man treated a new structure to prevent termites, carpenter ants etc.

William Kennedy

11:58 06 Jun 24

We have used this company 3 times over the past 3 years and have found great service each time. Employees, in person as well as on the phone, are professional and kind. They are on time, begin work upon arrival and ask us if we are happy each and every time they come. I recommend this company to everyone that mentions the need for extermination service, and have even suggested it when not asked.

June Patterson

19:26 04 Jun 24

Cory, is very helpful and knowledgeable about the products that he uses. He is on time, for both my home and my business. Very friendly. I have recommending Bug Man services to my friends and family.

Marvin Ross

13:02 04 Jun 24

Suzette Hile

10:52 04 Jun 24

Pennie Milnor

00:12 03 Jun 24

always professional friendly service.

david phillips

15:35 31 May 24

I had a problem with ants and the typical summer time bugs. Chris came to the house and did his thing. No more bugs!!!! I highly recommend!

simply awesoesauce

15:32 31 May 24

Very professional. Prompt. Explained the process very well. Would definitely recommend!

Gloria Jernigan

09:42 30 May 24

I am incredibly happy with the service I received from Zac and Bug Man Exterminating as a whole. They were professional, fast, kind, and very informative. I even received a card in the mail thanking me for the opportunity to serve me, what a nice touch! I would definitely recommend using them for all of your bug needs.

Sonya Williams

17:32 28 May 24

The inspector and estimator, Cory, was on time, and on the early side. I did not have to wait. He was very polite and explained everything very well. I got the appointment in a reasonable time. The work was done within a couple of business days. I didn't have an emergency. They were all great including the person on the phone.

Lisa DeHart

15:20 24 May 24

We found active termites in the wall to our home. Bugman's professional staff answered our questions, came right out within a day and treated our home. They explained the costs and how the process would work. They even emailed us a picture of the technician so we would know who to expect. We were highly satisfied with their service.

Delores Wood

20:27 16 May 24

Joshua Flinchum

14:55 15 May 24

Didn’t try to sell anything I didn’t need even when I asked for it. Bug Man said procedure wouldn’t be effective this time of year and another procedure was unnecessary until I moved into dwelling

David Grimm

18:00 13 May 24

Jerry Grubb

17:06 08 May 24

What an awesome first experience with this company! They told me they would arrive between 2pm-4pm which they did same day as initial call. The technician I had was professional, good with dogs, and explained everything he was doing along the way. Very pleased with the thoroughness of the walk through and inspection. Happy to be doing business with this company.

Jacob Reeves

20:00 01 May 24

Nancy Layman

14:33 01 May 24

Great customer service on both occasions. Technician who came out to check our home was very knowledgeable and thorough and the office staff was very kind and helpful. Would highly recommend this company for your bug needs.

Michelle Setzer

20:31 29 Apr 24

Good service and communication.

Earl Mannoia

17:33 28 Apr 24

SobeqRa

23:34 25 Apr 24

They showed up right on time, did exactly what the said they would do. Excellent service

Valerie Breeden

22:28 25 Apr 24

They were so nice and answered every question I had !! Very professional

Kelsey Fields

18:18 25 Apr 24

Rhonda was Awesome and inspector was Awesome

Donnie Shelton

20:07 22 Apr 24

Denise Mullins

20:09 19 Apr 24

Always a pleasure

Chad King

12:22 19 Apr 24

No complaints about this company at all! Always professional and courteous. Creed was my most recent exterminator, and he was very kind!

frankie ortiz

15:51 18 Apr 24

Excellent service as always. Luke is great and just a joy to have in our home. He provides very professional service.The young lady in the office is very nice and pleasant to talk with. Always very helpful.Very well pleased with Bug Man!!

Charles Simpson

12:14 15 Apr 24

Very nice and took care of me. A+A+A+A+A+

Michael Sur

15:41 11 Apr 24

Bugman has always provided us with great service and all of their employees help with all the issues we have. We would not call anyone else

Gail Moore

06:59 06 Apr 24

Luke came out quickly the same day I called about seeing a termite swarm in our front dining room. Luke came out and gave information about termite treatment and gave me the cost on the spot. Accepted the price and signed contract to get the service done the next day. The termite technician James did an excellent job on the treatment and even called me to answer a question I had about the treatment done. I would highly recommend Bug Man Exterminatingto anybody as price was very competitive and service was quick and professional.

James Rutherford

01:22 06 Apr 24

James Chmelik

13:34 04 Apr 24

Jo Ann Gordon

11:20 04 Apr 24

So far a great experience! Office staff is quick to get appointments scheduled and products have made a difference in bug presence!

Laura Bagwell

15:44 03 Apr 24

vince starner

16:23 02 Apr 24

We have been doing business with Bug Man for at least 18 years. In all this time, we have always received the most courteous and professional service.

Lorna Jones

17:31 01 Apr 24

He was on time, professional, friendly, and very knowledgeable.Most highly recommended.

Paul Stover

23:07 23 Mar 24

Top notch company, very knowable and attentive technician helped me out with a rental home

B C

02:32 14 Mar 24

Cory Neighbors is our usual technician and he does a wonderful job. He asks at each visit if there are any particular pest problems and appears very interested in solving the problem.Office staff are always very pleasant on the phone.

Roxanne Davenport

03:21 08 Mar 24

Excellent work and best price.Carter's crew takes pride in their work and it shows. Best experience I've had hiring for a job to be done in quite some time. Thanks guys!

michael Gibson

00:50 08 Mar 24

Great service! Nice to work with and very timely

Emily P

16:14 06 Mar 24

Tammy Smith

04:13 27 Feb 24

Very professional and friendly!

Kim Fuller

13:23 18 Feb 24

Excellent service… solved problems on first visit. Look forward to continuing service

Palmer Bland

21:00 14 Feb 24

On time nice people would use again and do recomend.

Chris Stanley

21:25 11 Feb 24

David Skole

05:17 09 Feb 24

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Bug Man Exterminating
1918 Orange Ave NE, Roanoke, VA 24012
Office: 540-345-2200

945 Radford St.
Christiansburg, VA 24073
NRV Office: 540-381-8581

Monday - Friday 8am to 5pm
Saturday 9am to 2pm

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