Month: December 2023
Bug Man Exterminating
The Best Ways to Prevent Pests This Winter
As you prepare your home for the chill of Roanoke’s winter weather, you can also...
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Neal Coffman
12:04 20 Nov 24
We are very grateful for their reasonable prices and service. we called others and they were asking a small fortune. We had a bad yellow jacket problem in the wall of our bedroom! They were coming into the room and my husband was stung many times. They were nice and came as soon as they could. We now are yellow jacket free. Thank you!
Holly Bergen Weiss
20:16 19 Nov 24
Jeff didAn excellent job .
Sandra Campbell
16:49 18 Nov 24
Very pleased with crawl space cleanup! Fantastic materials and the 3 guys doing the dirty work were very professional!
Melanie McCallister
23:43 15 Nov 24
Ginamarie Pimpsner
18:42 14 Nov 24
I am set up on the 4 seasons plan and it is timed just perfect. I had just started seeing some bugs entering the house, so I was happy to see Carter. Jeff is my usual Tech but Carter was just as helpful, pleasant, and professional to work with. As always, keep up the good work!
Brian Van Blaricom
15:12 13 Nov 24
On time Called ahead. Very nice. I didn't like that I had to call to arrange the inspection. We use to get a notice in the mail of renewal..otherwise we good.
Patricia Payne
23:30 12 Nov 24
Thank you so much, I have my house back!
Robert Canady
00:03 03 Nov 24
Very happy with my experience! Creed was very honest and upfront with me regarding what service I would need to rid my rental house of mice. Scheduling was quick and easy. I highly recommend BugMan!
Ashley Bland
12:37 02 Nov 24
We had a super sweet remarkable licensed Alex Marten come out to the house today to spray. Thank You
Monica M
15:45 01 Nov 24
Good work by great people
Mitchell Fritz
12:35 31 Oct 24
I am a new customer. So far your services have been great!
Cecilia Hodges
19:06 23 Oct 24
the customer service is wonderful...... the exterminator was polite and friendly and knew what he was doing.... all bees are gone for now. Thank you
SHARON POFF
16:57 22 Oct 24
He was very nice and professional. He sure did fix our problem and we appreciate it,
Mitsi Studebaker
10:02 19 Oct 24
We always love Bug Man. They are the best with pests.
Leslie Cotsamire
12:59 16 Oct 24
Elaine Rolling Brockman
22:38 15 Oct 24
On time, treated extra areas per request, polite and office staff professional and appointment was easy to make.
Nathan Badgley
15:29 15 Oct 24
Steven Caldwell
18:59 12 Oct 24
We have been pleased with our service done by Jeff.Thank youRoger and Mary Saunders
Roger Saunders
18:03 11 Oct 24
Jimmy Coles
01:40 10 Oct 24
Dee Blair
15:06 04 Oct 24
We started with a wasp problem and scheduled a single appointment. The results were amazing, we could actually sit out on the porch and not be bombarded by insects. We were pleased enough to sign up for an annual contract, we have no regrets. Last month I had a problem with a yellow jacket nest in an area that we had never treated. Micheal (Our exterminator guy) came out the next day and took care of it. I was expecting a bill since it was not part of our contract but he said no charge, we do our best to take care of all of our customers problems. Appointment scheduling is great, they schedule right on time for our quarterly service which comes with a reminder before and a call when they are on there way and what time they will be here. It's a pleasure doing business with such a professional company.
Rich Stewart
21:58 30 Sep 24
Caryl Zaronikos
05:12 25 Sep 24
Very pleased.
Nancy Simmons
16:00 24 Sep 24
We had a large hornet nest in a small dogwood tree beside our residential street & an in-wall yellow jacket nest in our cottage. Bug Man responded to my call with same day service! Used a combo of spray application & dusting to take care of the problem. No call backs needed. The tech who came was very professional in his approach & answered all my questions. It was a little price than expected but a very good outcome.
Lawrence Dickenson
11:38 23 Sep 24
It is so nice knowing I won't have bugs in my house; peace of mind.
Marguerite Saunders
15:29 18 Sep 24
Aj Frantz
11:47 18 Sep 24
Jeff was wonderful, going "above and beyond." After an afternoon treatment for several yellow jacket nests and a termite check, he came back after dark to treat the nests again, and the next day as well. Could not ask for better service, offered with good spirit!
Edward Linenthal
18:46 16 Sep 24
Corey was great. Very professional and answered all my concerns. Was glad to sign up for quarterly service for peace of mind.
Pat Hunt
14:54 10 Sep 24
Thanks for all your help?
Kelly Jacki
14:56 05 Sep 24
Service was great, got all the bees the first time. They were under the siding on the side of the house.
Don Stoots
23:33 03 Sep 24
They did a great job.
Steve Harnack
18:49 30 Aug 24
Sandi ****
11:33 30 Aug 24
Jeff from Big Man Exterminating was a pleasure to work with and very professional! He was very communicative and responded quickly with any questions that I had, and when he would be here over texts and calls. Within the same day I was seeing results. We will continue to work with him and Bug Man Exterminating for our big exterminating needs.
Brian Van Blaricom
11:13 29 Aug 24
I have dealt with small ants in my house for 38 years. After calling Bug Man to deal with this I have had an ant free summer!! I cannot recommend Bug Man enough for resolving this ongoing problem. Thank you!
Jean Johnson
11:49 28 Aug 24
We are refinancing our home and we had to get a termite inspection and we had one company. Come on Monday and they suggested a termite trick treatment even though they didn't see any new evidence of termite. S and we told them we had termites. About 20 years ago and was treated for it. So we got a second opinion and bug man was our second opinion. They came in spent twice as long here. As the first company did went through, every room went in the basement saw the evidence of the previous termites 20 years ago, but stated did not see any new evidence went all around the house outside and put a report in did a diagram of our house. Just really above and beyond everything that the first company did. The first company was here. Maybe 5 minutes this guy was here. At least a 1/2 hour 45 minutes and end it up. No treatment was needed. Thank you bug man
Shelley Coxie
22:40 27 Aug 24
Prompt, courteous and thorough.
Karen Clark
14:56 27 Aug 24
What a great group of workers! They cleaned out my crawl space and went over and above to get the correct electrical connection for the dehumidifier. I am truly impressed!!
Wanda Scott
20:06 26 Aug 24
Shannon Greene
01:41 23 Aug 24
Steve Wisotzkey
20:22 22 Aug 24
Bug Man is the best! Courteous, competent, affordable service. No need to look elsewhere!
David Pully
18:59 22 Aug 24
Bugman services were absolutely excellent! I shopped around for awhile to find the best service and was impressed with there green and safe alternative especially around children and pets as well as other reviews. Extremely kind and respectful and very efficient. Bugman was focused on us and our needs. Top of the line service, outstanding costumer service, and caring team members!
Korey Hines
01:44 20 Aug 24
Ana Horne
03:54 20 Jul 24
We are very pleased with the services we had from Bug Man Exterminating. We just purchased a home that has a crawl space that had major issues with termites, fungus/mold, water issues and some wood rot. They showed up on time and did a complete encapsulation of our crawl space, it looks terrific and they were a better price than a couple other companies we had quotes from. We will continue to use them for our maintenance and highly recommend them.
Elizabeth Simms
13:16 19 Jul 24
April Pritchard
22:02 17 Jul 24
I am a contractor who has used their services and plan to again in the future. Punctual, did what they said when they said they would do it. Easy to work with and quality work.
Springhouse Investments LLC
19:00 12 Jul 24
William Martin with The Bug Man was great. He diagnosed the problem and gave me several options and possible outcomes to choose from. He understood the special situation of my property and acted accordingly. Great experience. I would recommend him to anybody.
Rick Alcorn
13:57 03 Jul 24
Bug Man Exterminating is the best in the area! We needed sevice for our yard to rid the ticks. They were prompt on arrival, quick with the application, and all at a good price. Definitely recommend their services!
Debbie S
15:32 02 Jul 24
Very prompt and professional. Took care of my issue within a few days.
David Harrington
18:23 30 Jun 24
Bugman came out on Saturday to spray for Mosquitoes and ticks. And they did a great job!
Sara Streff
15:52 29 Jun 24
They were able to spray everywhere we thought that bugs might be.
Alvin Moreland
20:57 27 Jun 24
Wasn’t there when the treatment was done but they said they would do the treatment.
Donald Stafford
17:04 27 Jun 24
bambi sidwell
18:03 26 Jun 24
Prompt and professional service.
Alice Woodside
15:05 22 Jun 24
The company answered the phone promptly when I called asking for service. A technician was sent out the next day and he did a wonderful job. My family signed up for a 4 service year long plan and the ant infestation we had was solved before the second service even occurred. They do a great job and we'll be continuing our service with them in the future. :)
Willow Paw
01:16 22 Jun 24
Rachel Boyer
01:42 21 Jun 24
Liz Leonard
15:26 19 Jun 24
So far so good. We are on our second year signed up for 1/4ly treatments. I know what they do works as evidenced by the dead bugs I see weeks later. they showed up on time and the technician is always friendly.
Lee Savidge
21:01 14 Jun 24
Excellent service. Comes out in a timely manner. They will quickly get it done. Affordable, explain everything where you will understand and will calm your nerves. You will feel comfortable in your home. Luv them. Always have.
Denise Peery
13:45 14 Jun 24
Matt is the best tech. Always prompt and very friendly and thorough.
Stephanie Horn
20:06 11 Jun 24
Very pleasedJacob was very professionalDid a good job
Joe Ellison
17:42 11 Jun 24
On time and professional. Helping keep the skeeters and ticks of me and my girl dogs. thank you
George Clements
15:56 06 Jun 24
Bug Man treated a new structure to prevent termites, carpenter ants etc.
William Kennedy
11:58 06 Jun 24
We have used this company 3 times over the past 3 years and have found great service each time. Employees, in person as well as on the phone, are professional and kind. They are on time, begin work upon arrival and ask us if we are happy each and every time they come. I recommend this company to everyone that mentions the need for extermination service, and have even suggested it when not asked.
June Patterson
19:26 04 Jun 24
Cory, is very helpful and knowledgeable about the products that he uses. He is on time, for both my home and my business. Very friendly. I have recommending Bug Man services to my friends and family.
Marvin Ross
13:02 04 Jun 24
Suzette Hile
10:52 04 Jun 24
Pennie Milnor
00:12 03 Jun 24
always professional friendly service.
david phillips
15:35 31 May 24
I had a problem with ants and the typical summer time bugs. Chris came to the house and did his thing. No more bugs!!!! I highly recommend!
simply awesoesauce
15:32 31 May 24
Very professional. Prompt. Explained the process very well. Would definitely recommend!
Gloria Jernigan
09:42 30 May 24
I am incredibly happy with the service I received from Zac and Bug Man Exterminating as a whole. They were professional, fast, kind, and very informative. I even received a card in the mail thanking me for the opportunity to serve me, what a nice touch! I would definitely recommend using them for all of your bug needs.
Sonya Williams
17:32 28 May 24
The inspector and estimator, Cory, was on time, and on the early side. I did not have to wait. He was very polite and explained everything very well. I got the appointment in a reasonable time. The work was done within a couple of business days. I didn't have an emergency. They were all great including the person on the phone.
Lisa DeHart
15:20 24 May 24
We found active termites in the wall to our home. Bugman's professional staff answered our questions, came right out within a day and treated our home. They explained the costs and how the process would work. They even emailed us a picture of the technician so we would know who to expect. We were highly satisfied with their service.
Delores Wood
20:27 16 May 24
Joshua Flinchum
14:55 15 May 24
Didn’t try to sell anything I didn’t need even when I asked for it. Bug Man said procedure wouldn’t be effective this time of year and another procedure was unnecessary until I moved into dwelling
David Grimm
18:00 13 May 24
Jerry Grubb
17:06 08 May 24
What an awesome first experience with this company! They told me they would arrive between 2pm-4pm which they did same day as initial call. The technician I had was professional, good with dogs, and explained everything he was doing along the way. Very pleased with the thoroughness of the walk through and inspection. Happy to be doing business with this company.
Jacob Reeves
20:00 01 May 24
Nancy Layman
14:33 01 May 24
Great customer service on both occasions. Technician who came out to check our home was very knowledgeable and thorough and the office staff was very kind and helpful. Would highly recommend this company for your bug needs.
Michelle Setzer
20:31 29 Apr 24
Good service and communication.
Earl Mannoia
17:33 28 Apr 24
SobeqRa
23:34 25 Apr 24
They showed up right on time, did exactly what the said they would do. Excellent service
Valerie Breeden
22:28 25 Apr 24
They were so nice and answered every question I had !! Very professional
Kelsey Fields
18:18 25 Apr 24
Rhonda was Awesome and inspector was Awesome
Donnie Shelton
20:07 22 Apr 24
Denise Mullins
20:09 19 Apr 24
Always a pleasure
Chad King
12:22 19 Apr 24
No complaints about this company at all! Always professional and courteous. Creed was my most recent exterminator, and he was very kind!
frankie ortiz
15:51 18 Apr 24
Excellent service as always. Luke is great and just a joy to have in our home. He provides very professional service.The young lady in the office is very nice and pleasant to talk with. Always very helpful.Very well pleased with Bug Man!!
Charles Simpson
12:14 15 Apr 24
Very nice and took care of me. A+A+A+A+A+
Michael Sur
15:41 11 Apr 24
Bugman has always provided us with great service and all of their employees help with all the issues we have. We would not call anyone else
Gail Moore
06:59 06 Apr 24
Luke came out quickly the same day I called about seeing a termite swarm in our front dining room. Luke came out and gave information about termite treatment and gave me the cost on the spot. Accepted the price and signed contract to get the service done the next day. The termite technician James did an excellent job on the treatment and even called me to answer a question I had about the treatment done. I would highly recommend Bug Man Exterminatingto anybody as price was very competitive and service was quick and professional.
James Rutherford
01:22 06 Apr 24
James Chmelik
13:34 04 Apr 24
Jo Ann Gordon
11:20 04 Apr 24
So far a great experience! Office staff is quick to get appointments scheduled and products have made a difference in bug presence!
Laura Bagwell
15:44 03 Apr 24
vince starner
16:23 02 Apr 24
We have been doing business with Bug Man for at least 18 years. In all this time, we have always received the most courteous and professional service.
Lorna Jones
17:31 01 Apr 24
He was on time, professional, friendly, and very knowledgeable.Most highly recommended.
Paul Stover
23:07 23 Mar 24